TPM

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Making a software or equipment purchase can be an overwhelming task. Challenges with installation, training, timing, features, and even price can cause confusion.

TPM's support options give you the assistance you need in a high-paced business world that does not allow for loss of productivity.  

In many ways you could say our main product is customer support. It's what we work on the hardest. Beyond amazing technology, great pricing and quick turnaround times - we realize that we must judge our success on how well we have supported our clients. It's really what matters the most in business today.

We promise:

  • To be accessible, friendly, and helpful at all times.
  • To answer the phone when you call, no exceptions.
  • And lastly, we promise to listen.

Should we fall short of our goals we want to know about it so we can quickly remedy areas needing improvement.

Support & Service

  • Software installation support, configuration services, work-arounds and much more
  • Installation and on-going support for all HP, Canon, Océ, and Xerox equipment
  • Full staff of Certified Equipment Technicians
  • Preventive maintenance and repair services that keep your equipment performing at optimum levels
  • We provide genuine toner, parts, media, and supplies for all wide-format equipment.

 

Customer Success Story

“TPM has been the best support I have had for CAD products. They have a top notch training facility as well as instructor. They have always been there for me anytime I needed anything. They keep me informed of updates and offer solutions to all my Facilities related opportunities. I would rate them a 10+ out of 10. I have a core group of designers that visit their facility in Columbia, SC every year for training and they are quick to tailor their training to our needs rather than some "Canned" training package. It does not come any better!!!”

- Hank Ferell, R.J. Reynolds Tobacco Co.

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