TPM

When you purchase TPM’s Plus Support Plan, you not only receive the highest-quality technical support available, you join a community of technical professionals that are interested in getting the most out of the best design tools.

For a fixed annual fee, you get all the benefits of the Basic Support Plan plus much more! You’ll receive priority technical support, software service pack notifications as necessary/available, on-site support and training course discounts, and access to software enhancements that keep your design tools up to date and make the most of your investment.

Remove financial surprises that can leave you unable to fund essentials projects.  Plus Support offers a way to make software costs predictable. 

*On-site support fee is regularly $150 per hour. This fee does not include travel expenses.
**Discount applies to regularly scheduled training does not include a customized training course developed specifically for an organization.

Benefits

• Unlimited telephone and email support
• Unlimited number of incidents available to the entire organization
• Toll-free telephone support Monday—Friday during normal business hours (8:30 AM—5:30 PM)
• Up to four (4) Named Callers who will be authorized to receive support
• Priority technical support
• On-site support discount
• Certified training course discount
• Better return on investment 
• Reduced budgetary risk 
• Software service pack notifications as necessary/available
• Cross-disciplined support staff